Do you have good technical knowledge of fiber networks, monitoring and incident management? Are you a true hands-on type who knows how to roll up your sleeves and wants to take on different tasks? Are you willing to work in a 24/7 environment? Then you are the one we are looking for!
Your priority is dark fiber and PoP monitoring and incident management. As this is a start up, you will also pick up additional tasks. This could include the follow-up of other cases, but also escalations or drafting improvement proposals for management and incident processes.
As an NMC operator you will be the main point of contact for the customer on a 24/7 basis for both new and existing incidents on managed dark fiber.
Your responsibilities are:
Finally, as an NMC operator you will be involved (possibly in the future) in our Planned Work process, which means that you will have a supervisory role in the execution of various activities within the infrastructure.
When it comes down to achieving your full potential, we don't offer a one-size-fits-all concept. We offer you a hybrid work approach, giving you the support you need to excel. This means:
You work in a structured manner, are punctual and are committed to delivering on your commitments. You have the intrinsic motivation to personally seek to understand how an incident could have arisen and what has been or can be done to resolve it, and can in turn communicate this clearly to the customer.
If you have the following knowledge and experience, you are at a great advantage:
Get acquainted with Eurofiber, the lifeline for the digital society. We’re determined to generate a positive impact on the world. Apart from that, we consider it our responsibility to help shape the digital society of the future and steer it in the right direction.
Thanks to our own fiber-optic network and data centers, we can offer our clients smart, open, future-proof cloud and connectivity solutions. These can enable surgeons to operate remotely and be used to create smart cities, power cars that safely take you from A to B without you having to drive and/or improve mobility.
To help us achieve our ambitions, we’re looking for new colleagues who share our social values – collaboration, freedom, excellence and dynamism – and who feel at home within a culture with a focus on teamwork and enjoyment.
We see talent in everyone and believe that Eurofiber is a place where that talent can flourish. Are you ready to join us? Send us your application. Just hit the apply button and tell us your story.