Customer Success Manager

Sales & Marketing

Commercial drive | Flexible hours | Entry Level

Is building meaningful relationships something that energizes you? Do you want to be part of a rapidly growing organization? Part of a team that strives to be the best at what we do? Then this is the role for you!   

A quick overview of your potential new job

As Customer Success Manager you are the main point of contact for our customers. In this role you will anticipate what our customers need. And be proactive in searching for any solutions that they need help with. Great examples of this are our services like Secure Cloud Connect, datacenter connectivity and edge computing. 

You guarantee connectivity as well as long-term partnerships with customers. 

This means you’ll work on the retention of our customers and help them with anything they need. They need to be ensured that as soon as they get you on the phone, things are getting done.  

Within the Eurofiber group, we cherish our unique culture and freedom, connection and responsibility serve us as our shared guidelines. You become part of our Retention team. A new team consisting of you and two others. You would love to help build and grow it together with the team.  

Jordi Fijnenberg will be your supervisor. Visit his LinkedIn profile for more information! 

Why you want to work at Eurofiber

Within the Eurofiber group, we cherish our unique culture and freedom, dynamism, collaboration and excellence serve us as our shared guidelines. 

When you join Eurofiber, you’ll get a chance to co-create what’s so important to us: expanding our unique position at the heart of the digital society. You collaborate with the best experts, have an elevated level of responsibility to everything you do and you will work towards the lifeline of the society.  

When it comes down to reaching your full potential, we don't offer a one-size-fits-all concept. We offer you a hybrid work approach, giving you the support you need. This means: 

Salary between €2632,- and €3369,- per month based on a 40-hour workweek, bonus package and 13th month; 

Flex your workhours to harmonize your professional and private needs, spending the majority of your time in an environment where you work best; 

Actively develop your skills and competences through a wide range of training opportunities;  

Stay healthy and energized with our nutritious meals and snacks. And don’t forget to start your day at the office with a delicious coffee made by our own barista. Cheers! 

Need some time off? No problem! You get 29 holidays a year with us, based on a 40 hour workweek.  

This is you

The key to turn a customer into a loyal partner, is to exceed expectations. It’s not only about knowing the customers’ needs, but also about walking the extra mile. You’re a great listener and build relationships easily, you have a great eye for commercial chances and are incredibly persuasive. In addition, you are naturally enthusiastic, energetic and enjoy connecting with people.  

You also have:

  • Some experience in a customer facing role, telecoms preferred; 
  • A mentality for excellence, you’ll do anything to make your clients happy; 
  • The natural need to solve problems and taking initiative to get things done; 
  • A good command of the Dutch and English languages.   

Ready for your next step?

Are you ready to join us? Send us your application before September 30th. Just hit the apply button and tell us your story.  

If you have any questions, please feel free to give Sander, our Corporate Recruiter, a call, message on WhatsApp or email through +31618299539

After we have reached an agreement on the employment conditions a VOG screening and reference check will always be done in conjunction with our offer of employment. 

DIVERSITY STATEMENT

As the engine of the digital society, we play a vital role in unleashing the full potential of people. At Eurofiber diversity, equity and inclusion are at the core of that potential. Our commitment to these values is vital. We believe that different perspectives within teams help us to provide smart solutions to companies, government bodies and non-profit organizations. Therefore, we would love to meet any candidate with unique skills, opinions and ideas. Those who feel free to be themselves, collaborate and learn from others. Whether you're part of our sales, IT or senior management team, we are looking for new colleagues who live by our core values, and who are willing to carry these out in their daily work.

Apply now