Order Manager (maternity replacement march-december 2024)

Zaventem, BE
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Project Management

Job Description

The department 

Within Infrastructure Operations, the Service Delivery department is responsible for making all client connections to the Eurofiber fiber-optic network. To this end, we use a project and process-based working method that enables us to work reliably and efficiently.

The position

As an order manager, you are responsible for informing our clients about ongoing projects. You work closely with the various Project Managers in charge of managing our contractors. You are responsible for: 

  • Client operational start-up
  • Following up on project information and reporting this information
  • Processing changes in ongoing assignments
  • Maintaining interim contact with the client; you keep them informed of the status of their project
  • Sending Ready For Service notifications to clients
  • Checking and processing the network administration
  • Analyzing data and seeing how we can improve current practices

As Order Manager, you are also end-to-end responsible for the regular projects assigned to you.

In this role, you report to the Team Leader Order Management.

Company Description

Eurofiber is a fast-growing international provider of industry-leading digital infrastructure. With our fiber optic network and high-quality datacenters, we provide companies, government bodies and non-profit organizations a future-proof infrastructure.


  • You work and think at a Bachelor’s level or have at least 3 years of experience in an administrative or process-oriented position.
  • You have strong communication skills, enjoy both phone and email contact, and have a proactive communicative attitude.
  • You proactively monitor the completion of projects assigned to you.
  • You have notions of project management processes.
  • You are fluently bilingual in FR-NL and have a good command of English, both verbal and written.
  • You possess good numerical acumen, have a client and service-oriented work attitude, have a hands-on attitude, and like to think along with the organization.
  • Experience working in a matrix structure is a plus.
  • You have a good command of MS Office and learn new systems quickly.

Additional Information

Why choose Eurofiber?

Working at Eurofiber as Order Manager gives you the opportunity to empower the digital society. You collaborate with the best experts, you’re free to make your own choices, and you work on networks and data centers that are the lifeline of society. That’s why we believe we need to learn and develop each and every day. We will always be innovating – not only because we are good at it, but we also just believe it’s much more fun.

We offer you the support you need to excel. This means:

  • A competitive salary 
  • Flexible working hours to harmonize your professional, private and family needs, spending the majority of your time in an environment where you perform best
  • Actively developing your skills and competencies through a wide range of training opportunities
  • Staying healthy and energized with our complimentary lunchtime fruit snacks and soup

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